Frequently Asked Questions

Booking a ride is simple! Use our website, mobile app, or call 1-844-855-RIDE (7433). Provide pickup location, destination, date, and time for instant confirmation.

Our fleet includes economy sedans, luxury EVs, premium SUVs, and stretch limousines. Perfect for any occasion.

All drivers undergo rigorous background checks and professional training. We prioritize safety and customer service.

We serve NYC, Nassau County, Suffolk County, Hamptons, New Jersey, and Connecticut.

Yes! We service all major NYC airports including JFK, LaGuardia, and Newark with flight tracking.

Transparent pricing based on vehicle type and distance. Get instant quotes online.

Changes allowed up to 3 hours before pickup through our app or by phone.

Free cancellation 6+ hours before pickup. No charge within 6 hours.

Yes! Our executive fleet features Wi-Fi and charging ports for business travel.

Daily vehicle inspections, GPS tracking, and 24/7 dispatch monitoring.

Choose hourly, point-to-point, or custom packages. Minimum 2-hour rental.

Specify your preference during booking. We'll match your vehicle category.