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Frequently Asked Questions
What areas does Rideline serve?
Rideline serves all of Nassau County, all of Suffolk County, every village in the Hamptons, the North Fork, Manhattan, Westchester County, Fairfield/New Haven/New London counties in Connecticut, and select destinations in New Jersey including Newark, Jersey City, Hoboken, Paterson, New Brunswick, Princeton, and Atlantic City.
Does Rideline serve every town on Long Island?
Yes. Rideline covers every town across both Nassau County and Suffolk County, from the Five Towns and Great Neck to Riverhead, Smithtown, Huntington, and out to Montauk. Flat-rate pricing is available on JFK, LGA, and Manhattan transfers from any Long Island address.
Do you serve every village in the Hamptons?
Yes. Rideline covers every village across the East End, including Westhampton, Hampton Bays, Quogue, Southampton, Water Mill, Bridgehampton, Sag Harbor, Sagaponack, Wainscott, East Hampton, Amagansett, and Montauk. Flat rates apply to JFK, LGA, EWR, and Manhattan transfers.
What airports does Rideline serve?
Rideline serves all major Tri-State airports: John F. Kennedy International (JFK), LaGuardia (LGA), Newark Liberty (EWR), Long Island MacArthur (ISP), Westhampton (FOK), Republic Airport in Farmingdale (FRG), and Teterboro (TEB) for private aviation.
Does Rideline operate in Connecticut?
Yes. Rideline serves Fairfield, New Haven, and New London counties in Connecticut. Pricing is mileage-based for Connecticut routes (no flat rates), and trips must connect to New York or New Jersey — we do not run intra-Connecticut transportation.
Are flat rates available for airport transfers?
Yes. Flat-rate pricing applies on JFK, LGA, and Manhattan transfers to and from Long Island and the Hamptons. EWR-to-Hamptons is also flat. Connecticut and general points outside the Long Island flat-rate zone are mileage-based with a small ±$6 caveat to account for tolls and routing.
Can I book a ride at the last minute?
Yes. Rideline runs 24/7 dispatch and specializes in last-minute bookings. Free cancellation is available up to 6 hours prior to pickup. Call 1-844-855-7433 or book online at ridelinelimo.com/reservation/.